Duong, Quynh Nga. “A COMPARATIVE STUDY OF LINGUISTIC EXPRESSIONS OF COMPLAINT CONTENTS AND COMPLAINT PURPOSES IN VIETNAMESE AND JAPANESE ONLINE REVIEWS ON E-COMMERCE PLATFORMS”. VNU Journal of Foreign Studies 42, no. 1S (Special Issue) (May 28, 2026): 157–172. Accessed June 18, 2026. https://jfs.ulis.vnu.edu.vn/index.php/fs/article/view/5738.