Duong, Quynh Nga. 2026. “A COMPARATIVE STUDY OF LINGUISTIC EXPRESSIONS OF COMPLAINT CONTENTS AND COMPLAINT PURPOSES IN VIETNAMESE AND JAPANESE ONLINE REVIEWS ON E-COMMERCE PLATFORMS”. VNU Journal of Foreign Studies 42 (1S (Special Issue):157-72. https://doi.org/10.63023/2525-2445/jfs.ulis.5738.